The following philosophies have been developed from my most treasured experiences through the years and have allowed me to grow personally and professionally. As leaders, the higher we climb in our roles in the executive organization, the greater potential we have to help our team members. The need to lead with kindness and lead by invitation becomes a critical element to upper management because we control the culture. Our goals must be clear, and everyone should have an invested interest in the team ability to achieve those goals.
- Keep the Team Moving
Each person in the team should actively search for opportunities to serve each other and keep the team moving. Allowing ourselves to put down our own work for a time and help another in need will produce the culture of excellence, and build friendships within the team. The output in productivity will increase 30% and result in higher returns for the firm.
- Teach and be Taught
If we are humble, and teach to lift people up we will make them stronger and allow them to grow personally. We gain just as much from teaching and the culture of caring will be felt from every corner of the organization.
- Plan Your Vacation Wisely
The secret to promotions and raises rests heavenly on this principle. Many people think if they become invaluable to the organization and hoard responsibility that they will always have job security. This is a terrible misunderstanding and will keep you from moving up and growing professionally. In addition to stalling your progress, you will be expected to limit your time away from the firm because the needs of the firm cannot stop. The secret is to create a quality organization and document all your processes and procedures in a well defined book. Teach your teammates about the book and share how you work. People love to share what they do, this is your chance to share how your part contributes to goals of the organization and sets you up for a move. At the very least, you will be able to go on that two week cruise without having your team call you 5 times a day.
- Communication is Key
The need to understand is essential to achieving our goals and is central to our culture. If we seek to understand all the problems first, we will be able to find the correct solutions needed to solve the problem.
An honest mistake in many teams is to assume that a team member knows what we are thinking and makes an offence that is personal and hurtful. As team members, we should respect each other and be able to acknowledge that we come from different backgrounds and have different traditions. We should give the benefit of the doubt that the other person does not harbor guile or ill will and that the miscommunication can be a learning opportunity to share the deeper conviction which we makes us who we are. Instead of building a fence which splits the team, address the offence quickly and DROP IT. Some instances might require management intervention but those should be rare if we are looking out for each other.